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S4 Hue Support

S4 Hue Support

Questions and Answers

You may have some questions about our S4 Hue app, here you will find some answers and if you don't find what you're looking for please contact us for help.

How do I get out of fullscreen mode?

Press and hold on the two dots on either side of the top bar for about half a second.

How do I start using the Switch4 Hue app?

If you already purchased a Hue Connected Bulb Starter Kit and have followed the instructions, then you’re good to go! The app communicates with the Bridge device to discover and control lights.

How many lights can I control with Switch4 Hue app?

The app will display all lights attached to your Bridge device (up to 50 lights) though in switching mode, a maximum of 8 lights can be controlled at once. Note however, that every available light is included in the ‘All Lights’ group and may be assigned to one of the 8 switches.

What does ‘Bridge not found’ mean?

It means the app cannot communicate with the Bridge. Check that your iPad is connected to the same network as the Bridge device. For most home users the Bridge should be plugged directly into the wireless router via an ethernet cable and the iPad should join via WiFi. For more information, see the instructions that came with your Starter Kit.

Where can I get more information about Hue?

A good place to start is http://meethue.com